How to Win Cases by Being Nice

They told me about their jobs, their departments, the industry—personal and business information that they, like all of us, know, but don’t necessarily discuss until someone asks about it. So I asked. And they taught me about the company and how it was organized—explaining not only the corporate structure, but the dotted lines that run between different departments and people, the relationships and flow of information between people and different parts of the company. They explained where the loyalties (and the documents) were.

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Laura Haley
Estimating the Likelihood of Success

A CEO may ask for the probability of success as a percentage. A COO or marketing executive may want to know whether we can use the litigation to leverage a new or better deal with the opposing party. A CFO or treasurer may ask how much to reserve for the litigation. To each, "success" may mean something different.

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Laura Haley